Our Data Privacy Policy

Beyond the bumps (“We”) is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

1. Definitions

• Data controller – A controller determines the purposes and means of processing personal data.
• Data processor – A processor is responsible for processing personal data on behalf of a controller.
• Data subject – Natural person
• Categories of data – Personal data and special categories of personal data
• Personal data– The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
• Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
• Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
• Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

2. Who are we?

Beyond the Bumps is the data controller. This means we decide how your personal data is processed and for what purposes.

Our contact details are: Beyond the Bumps, 83 River Mead, Hitchin, SG5 2TF beyondthebumps@yahoo.com please contact for all data matters.

If you use the booking system on our website to book a class, register for a class or make an enquiry about a class, the data controller for all personal data entered into the booking system will be held by ourselves and Bookwhen our booking service providers . Their privacy notice will be made available to you during the booking process.

The purpose(s) of processing your personal data

When we collect information from you, we only collect information that is required in order to provide you with the service that you need. We use your personal data for the following purposes:

• to enable us to provide goods and services to our customers and clients
• to promote our services
• to maintain our own accounts and records

The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

The personal data that we may collect include contact details such as name, postal address, telephone number, email address as well as financial and transaction data, such as credit or debit card number. Your information is stored securely in our computer system.

Special categories of data, which may include: physical or mental health details

What is our legal basis for processing your personal data?

a) Personal data (article 6 of GDPR)

Our lawful basis for processing your general personal data:

Sharing your personal data

Your personal data will be treated as strictly confidential, and will not be shared with any third party. It may only be shared if and when required with financial organisations, credit reference agencies, debt collection and suppliers and service providers, If and when persons making a complaint.

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary and we only retain your data for the following purposes and use the following criteriato determine how long to retain your personal data:

• for as long as a contract remains in place between you and us
• if you make an enquiry we will keep your data for a period of 1 year from the date of your enquiry
• if you purchase products we will keep your data for a period of 1 year from the date of your order

Providing us with your personal data

We require your personal data to enable us to respond to your enquiry and as it is a requirement necessary to enter into a contract.

Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

• The right to request a copy of the personal data which we hold about you;
• The right to request that we correct any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary to retain such data;
• The right to withdraw your consent to the processing at any time, where consent was your lawful basis for processing the data;
• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

Transfer of Data Abroad

We do not transfer personal data outside the EEA.

Automated Decision Making

We do not use any form of automated decision making in our business.

Further processing

If we wish to use your personal data for a new purpose, not covered by this privacy policy, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact Beyond the Bumps, 83 River Mead Hitchin, SG5 2TF. Email beyondthebumps@yahoo.com

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.